August 6, 2026 · 1 min read
The Intern Test
If you wouldn't let a new, keen intern do the task, don't rely on AI to do it.
Don't use AI to respond to a frustrated customer. Do use AI to sort and route the incoming tickets. Don't use AI to write the proposal for your most important deal. Do use AI to draft the first version from a standard template. Don't use AI to decide which opportunities to prioritize. Do use AI to pull the data so you can make that call yourself.
The intern isn't the limitation. The intern is the standard. If you'd trust someone new, with good instructions and some oversight, AI can handle it. If you wouldn't, keep your hands on it.